Terms and Conditions
Welcome to Harley Weight Loss Clinic, operated by Harley Weight Loss Clinic LLC, a Florida limited liability company providing online clinician-led weight management services and access to FDA-approved prescription GLP-1 weight loss treatments. By accessing our website at www.harleyweightlossclinic.com or using any of our services, you agree to these Terms and Conditions alongside our Privacy Policy, Cookie Policy, and Terms of Sale.
These Terms affect your legal rights and obligations. Please read them carefully. If you do not agree, please do not use our website or services.
Questions? Contact us at support@harleyweightlossclinic.com or [US PHONE NUMBER].
Information About Us
Introduction
The Harley Weight Loss Clinic website is owned and operated by Harley Weight Loss Clinic LLC, a company incorporated in the State of Florida (Document No. L26000219649, effective April 16, 2026).
Registered address: Harley Weight Loss Clinic LLC 2045 Calais Dr, Apt 5 Miami Beach, FL 33141 United States
Email: support@harleyweightlossclinic.com Phone: [US PHONE NUMBER] Office hours: Monday through Friday, 9:00 AM to 6:00 PM EST
Clinical Oversight
Introduction
All medical assessments, treatment plans, and prescription services provided through the clinic are overseen by licensed US healthcare providers who are authorized to prescribe in the applicable state(s). A full list of prescribing providers, including their state license numbers and NPI numbers, is available on our About Us page or upon request.
We reserve the right to update these Terms of Use from time to time at our discretion. If we do so, the updated version will be effective as soon as it is accessible. You are responsible for regularly reviewing these Terms of Use so that you are aware of any changes to them.
Other Applicable Terms
You should familiarize yourself with our Privacy Policy, which also applies to your use of our site and sets out the terms on which we handle the data we collect from you as well as the data you provide to us.
In purchasing anything from us including medications or other products, you will need to refer to our Terms of Sale.
Access to Our Website
In certain cases, we reserve the right to restrict access to certain parts of our website.
Your account information including your login address, password, or any other piece of identifiable information is strictly confidential and should not be shared with any third party. We reserve the right to disable your access to this site if we have reason to believe you have failed to comply with the provisions of these Terms.
You must not attempt to gain unauthorized access to our website, the server on which our website is hosted, or any server, computer, or database connected to it. Unauthorized access may constitute a criminal offense under the Computer Fraud and Abuse Act (18 U.S.C. Section 1030) and applicable state computer fraud laws. We will report any such activity to the relevant authorities and disclose your identity as required. You will no longer be able to use our website.
We cannot accept responsibility for any damage or loss suffered because of a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your device, programs, data, or other proprietary material as a result of using our website, downloading any material posted on it, or using or downloading content from any website linked to it.
Acceptable Use
Any material which you contribute or upload to our site must be true, accurate, and correct, comply with applicable law, and must not defame any person, be obscene, offensive, hateful, or inflammatory, promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age, infringe any copyright, database right, or trademark of any other person, be likely to deceive any person, breach any legal duty owed to a third party such as a contractual duty or a duty of confidence, impersonate any person, or misrepresent your identity or affiliation with any person.
You shall not knowingly transmit any data that can be harmful to our website including but not limited to trojan horses, worms, time-bombs, keyloggers, spyware, and adware.
Linking to Our Website
We want to give everyone the tools to access the best weight management care, so the more people who know about us, the better. If you want to tell your friends or family about Harley Weight Loss Clinic, or link to our website, please follow the guidelines below.
We are proud of our reputation and will take whatever steps are necessary to protect it.
Please do not suggest any form of association, approval, or endorsement by Harley Weight Loss Clinic if none exists.
Please make sure you only include a link to the homepage of our website. Due to FDA and FTC regulations governing the promotion of prescription medications, you may only reference us as an online weight management platform. Please do not mention specific medication names such as Wegovy, Mounjaro, or Zepbound in any link text or associated content without our prior written permission.
If you are unsure, please ask us before linking to our website. We reserve the right to withdraw linking permission without notice if it does not meet our guidelines.
Intellectual Property Rights
Everything that you see on our website is protected by US copyright law. Harley Weight Loss Clinic LLC is either the owner or the licensee of the material published and of all the attached rights. All such rights are reserved, which means use of our website content is limited.
You can print off one copy and download extracts of any page of our website for your personal reference only, but not for commercial reasons. For commercial use you will need a written license from us or our licensors.
Please do not modify the paper or digital copies of any materials you have printed off or downloaded in any way. You are not permitted to use illustrations, photographs, video or audio sequences, or any graphics separately from the text that accompanies them. Please always reference Harley Weight Loss Clinic or any other authors of materials on our website.
If you are unable to meet these guidelines, we will ask you to stop using our website immediately and to either return or destroy any copies you have made of our materials.
Weight Management Services
Our Clinical Assessment Process
- Initial clinical assessment via our secure online questionnaire
- Comprehensive health review including medical history, current medications, and health goals
- Personalized treatment plan development by a licensed US clinician
- Regular monitoring and follow-up consultations as clinically appropriate
Prescription Services:
When clinically appropriate following assessment, we may facilitate access to FDA-approved prescription weight loss medications including:
- Wegovy(r) (semaglutide): FDA-approved for chronic weight management in eligible adults
- Mounjaro(r) (tirzepatide): FDA-approved for type 2 diabetes, used for weight management under clinical guidance
- Zepbound(r) (tirzepatide): FDA-approved for chronic weight management in eligible adults
We do not supply compounded semaglutide, compounded tirzepatide, or any unapproved weight loss medication. All prescription treatments require clinical assessment and approval from a licensed US healthcare provider.
All prescription treatments are only available following a clinical assessment and require approval from a licensed US healthcare provider. All medications are FDA-approved branded products. We do not supply compounded semaglutide, compounded tirzepatide, or any other unapproved weight loss medication.
All prescriptions are dispensed by our licensed US pharmacy partner in compliance with applicable federal and state pharmacy regulations.
Treatment Monitoring:
- Regular weight and health parameter tracking
- Side effect monitoring and management
- Treatment adjustment based on individual response
- Ongoing clinical support throughout your weight management journey
All clinical assessments are conducted by licensed US healthcare providers authorized to prescribe in the applicable state(s). All prescription medications are dispensed by our licensed US pharmacy partner.
Refunds and Returns
Consultation Refunds
Consultation Refunds
We can provide a full refund for your consultation fee if you cancel at least 24 hours before your scheduled appointment.
To cancel and request a refund, please email us at support@harleyweightlossclinic.com with your appointment reference number.
Medication Returns
Once medication is dispensed, the product becomes labeled and packed specifically for you and we are unable to re-use it. Due to this as well as US federal and state legislation governing prescription medication, you will not be able to cancel your order after it is dispensed and we are unable to offer you a refund. For the avoidance of doubt, if you have received your order and changed your mind at any time after it was dispensed, you will be unable to return it and we will be unable to offer a refund.
Orders can be processed and dispensed on the same day of placing the order. If you would like to make changes or cancel your order, please contact us immediately after placing it.
Refunds will be issued within 10 business days to the original payment method.
Important Notice
Harley Weight Loss Clinic does not manufacture any medicines and only facilitates access to medications that are FDA-approved for use in the United States. You are not entitled to a refund if the efficacy does not meet your expectation or if you have been unable to lose a desired amount of weight. Undesirable side effects do occur when taking prescription medication. We are therefore unable to offer any refunds in the case of side effects. We strongly advise ordering the smallest available quantity of medication when first ordering to avoid the need to discard medication in case you cannot tolerate it. Prescription medication cannot be returned or refunded due to the legislation governing the sale and supply of prescription medicines in the United States.
Damaged or Faulty Products
If you have received a faulty device or pen, contact us immediately and within 24 to 48 hours by emailing support@harleyweightlossclinic.com and we will look into the matter for you right away. You may be asked to return the unused pen to our pharmacy partner using a tracked delivery method with a description of the fault. The device will be tested and a case will be opened with the manufacturer for investigation. If confirmed faulty, the device will be replaced free of charge.
Please note that this process can take up to 6 weeks. Any faulty devices must be reported within 30 days of receiving your order.
Please do NOT send any products, medication, or devices back to us unless we specifically ask you to do so in writing. We will have to discard any items received without prior authorization and will not be liable for issuing refunds for any returned items unless we have asked you to return them in writing by email.
Warranties
The content of the website may change, be updated, or be suspended. We are therefore unable to give you, and we exclude, all representations and warranties as to the accuracy and completeness of the information published on our website. We cannot guarantee that the material is up to date or that every service and product will be available at all times, or that the website itself will not be discontinued in the future.
We cannot be held liable and you will not be entitled to any type of compensation or other payment if the website is discontinued, if any content is inaccurate, or if any of our services are changed.
If you are not satisfied with the website, its content, or availability, your sole right and remedy is to stop using the website.
Our Liability
To the extent permitted by applicable US federal and Florida state law, we and third parties connected to us expressly exclude any liability for any loss or damage of any nature, including any business losses, whether direct, indirect, or consequential, including without limitation loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities, or goodwill incurred by any user in connection with our website or in connection with the use, inability to use, or results of the use of our website, any websites linked to it, and any materials posted on it, whether caused by tort including negligence, breach of contract, or otherwise, even if foreseeable.
Nothing in these Terms of Use limits our liability for death or personal injury arising from our negligence, fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable US law.
Restriction, Suspension and Termination
We may restrict, suspend, or terminate your access to our website if we believe that you have breached these Terms of Use at any time. Any such restriction, suspension, or termination will be without prejudice to any rights that we may have against you in respect of your breach of these Terms of Use. We may also remove the website as a whole or any sections or features of the website at any time.
Privacy Policy
Information Collection
Information Collection
Personal Information: We collect personal details such as name, contact information, date of birth, weight history, and medical history when you register, complete a clinical assessment, or interact with our services.
Non-Personal Information: We gather anonymized data related to your site usage to enhance service quality.
Cookies and Tracking Technology
Our Site uses cookies to improve user experience, analyze site traffic, and tailor services. You can manage cookie preferences through your browser settings.
Use of Information
Service Provision: Your information enables us to offer personalized weight management consultations and prescription services.
Communication: We use your information to communicate about your assessments, orders, and our services.
Improvement and Analysis: For internal analysis to improve our services.
Information Sharing
Healthcare Partners: Information is shared with licensed US healthcare providers and pharmacy partners involved in providing your requested services.
Legal Requirements: We may disclose your information if required by law or to protect our rights.
Data Security
Security Measures: We implement stringent security measures in compliance with HIPAA to protect your information against unauthorized access or disclosure.
Data Breach: In the unlikely event of a data breach affecting your protected health information, we will take immediate steps to mitigate any harm and notify affected individuals and the HHS Office for Civil Rights (OCR) in accordance with HIPAA Breach Notification requirements.
Your Rights
Access and Control: You have the right to access, correct, or request deletion of your personal information, subject to applicable legal retention requirements.
Opt-Out: You can opt out of receiving marketing communications from us at any time.
California residents have additional rights under the California Consumer Privacy Act (CCPA). Please refer to our full Privacy Policy for details.
Jurisdiction and Applicable Law
These Terms of Use, their subject matter, and their formation are governed by the laws of the State of Florida and applicable US federal law. You and we both agree that the courts of the State of Florida will have jurisdiction over any disputes arising from these Terms or your use of our services, unless federal law requires otherwise.
Contact Us
If you have questions or concerns about our Terms and Conditions, Privacy Policy, or data practices, please contact us:
Email: support@harleyweightlossclinic.com Phone: [US PHONE NUMBER] Address: Harley Weight Loss Clinic LLC, [Florida registered address]
Acceptance of These Terms
By using the Harley Weight Loss Clinic Site, you acknowledge and agree to the terms outlined in these Terms and Conditions and Privacy Policy. If you do not agree with these terms, please refrain from using our Site.
These Terms and Conditions are effective and will remain in effect except with respect to any changes in their provisions in the future, which will be in effect immediately after being posted on this page.